Our website uses cookies to ensure you get the best possible experience while browsing our products and placing your order. See our Policy for more info.

Loyalty Club Points


You can save Sylvanian Families Shop Loyalty Club Points and claim a free gift when you reach 45 points!

A Loyalty Club Point will be issued with every purchase of £10* and multiples thereof (£20 = 2 points) from SSK Productions Ltd. via the Sylvanian Families Shop in London, their website at www.sylvanianstorekeepers.com and their telephone mail order service.

*Loyalty club point values will be on product purchases only and excludes any postage costs paid.


Download a Savings Leaflets in PDF format from our website here HERE and print out. Ensure you print at 'actual size' or 100% to ensure your point spaces are the correct size.

Affix your Loyalty Club Points to the savings grid on page 2. Once you have reached 45 points you will be entitled to claim your free gift. Make sure you keep your savings leaflet in a safe place, as lost loyalty club points cannot be replaced.

Fill out your name, email address and delivery address on page 2, and then choose and item from the list of free gifts below. Don’t forget to fill out your choice before posting the form.

Delivery of your chosen free gift is free to a UK address. If you are claiming a free gift to be delivered outside of the UK, you will need to affix 2 additional points to the savings grid on the spaces marked P1 & P2.

To claim your free gift, you will need to send your completed savings leaflet to us by post at the Sylvanian Families Shop in London at the address given on the savings leaflet.



When you are ready to claim your free gift, you can choose from any of the products listed below**. Don't forget to add the item code and description to your savings leaflet before sending it off in the post.

Cakebread Toy Poodle Family [5259]
Chocolate Rabbit Family [4150]
Chocolate Rabbit Grandparents [5190]
Cottontail Rabbit Family [4030]
Darwin Monkey Family [5214]
Doughty Chiffon Dog Family [5000]
Fenton Yellow Labrador Family [5182]
Golightly Silk Cat Family [4175]
Lopez Chihuahua Family [4387]
Periwinkle Milk Rabbit Family [4108]
Polarstar Polar Bear Family [5396]
Robinson Red Panda Family [5215]
Springer Kangaroo Family [4766]
Walnut Squirrel Family [4172]

Ready-to-Play Sets
Baby Castle Playground [5319]
Baby Choo-Choo Train [5320]
Baby Tree House [5318]
Baby Ropeway Park [5452]
Ballerina Friends [5257]
Cycling with Mother [4281]
Dress Up Duo [6001]
Flower Gifts Playset [5369]
Garden Barbecue Set [4869]
Ice Skating Friends [5258]
Juice Bar & Figure Set [4478]
The New Arrival [4333]

Furniture Sets
Children's Bedroom Furniture [4254]
Chocolate Rabbit Father Set [5013]
Chocolate Rabbit Mother Set [5014]
Chocolate Rabbit Brother Set [5015]
Chocolate Rabbit Sister Set [5016]
Dining Room Set [5340]
Floral Garden Set [5361]
Party Set [4269]
Piano & Desk Set [5284]
Village Shoe Shop [4862]

 **All products are subject to availability; we reserve the right to amend the list at any time.


1. The Sylvanian Families Shop Loyalty Club Points scheme is open to all our customers from all countries. It is not open to employees of SSK Productions Ltd., Epoch making toys Ltd., their agencies, families or anyone connected with the promotion.

2. One loyalty point will be issued for every multiple of £10* spent with us online, instore or via mail order, from April 1st 2017. * Loyalty club point values will be on product purchases only and excludes any postage costs paid.

3. The points have no monetary value and can only be exchanged for Sylvanian Families products. They can only be redeemed through SSK Productions Ltd. at the Sylvanian Families Shop, or via post. Look after your loyalty club points, as lost points cannot be replaced. Only the Loyalty Club Points savings leaflet [which you can download HERE] can be used to claim your free gift. Old Collectors Club Points Books are not valid for this promotion.

4. When posting your completed savings leaflet, please ensure that all details are legible and complete.

5. No cash alternative can be offered and no correspondence entered into. Check your choice of free gift is available by visiting our website at www.sylvanianstorekeepers.com/loyaltyclubpoints

6. Your free gift will be delivered free of charge to a UK address. Overseas claims must have an additional two points affixed to the savings grid on spaces P1 and P2. All orders will be despatched within 1 working day of receipt.

7. The Sylvanian Families Shop Loyalty Club Points scheme is promoted by SSK Productions Ltd., The Sylvanian Families Shop, 68 Mountgrove Road, London, N5 2LT, United Kingdom, and started from 01/04/17. We reserve the right to modify, cancel or withdraw the scheme at any time. Any changes to the scheme will be communicated via our website at www.sylvanianstorekeepers.com/loyaltyclubpoints as necessary.